Sloan Center for Internet Retailing - University of California, Riverside
December 1st, 1998 — Trust, Working Papers
Hoffman, Donna L., Thomas P. Novak, and Marcos A. Peralta, "Building Consumer Trust in Online Environments: The Case for Information Privacy," (December 1998).
This paper appears in print as: Hoffman, Donna L., Thomas P. Novak, and Marcos A. Peralta, "Building Consumer Trust Online," Communications of the ACM, Volume 42, Number 4, April, 80-85.
February 2nd, 1998 — Digital Divide, Working Papers
Hoffman, Donna L. and Thomas P. Novak, "Bridging the Digital Divide: The Impact of Race on Computer Access and Internet Use," (February 1998).
This paper appears in print as: Hoffman, Donna L. and Thomas P. Novak (1998), "Bridging the Racial Divide on the Internet," SCIENCE, 280 (April 17), 390-391.
