Working Paper - Rodgers and Negash (November 2005)

Rogers, Waymond and Solomon Negash, “The Effects of Web-Based Technologies on Knowledge Transfer,” (November 2005).

Abstract.  Web-based technologies are entering into our lives at a rapid pace as well as impacting our learning habits.  Due to the arrival of powerful information technologies, major challenges to organizations are viewed as the producing and processing of knowledge.  Internet portals represent an extension of knowledge transfer for users.  Suppose you are an individual interested in learning more about the products/services of a company.  Will the information, service, and perceptions of the quality of the company’s web-based services strongly influence your decision to retain a company’s products/services?  Download pdf.