Hoffman, Donna L., WIlliam D. Kalsbeek, and Thomas P. Novak, "Internet and Web Use in the United States: Baselines for Commercial Development," (July 1996).
Abstract. Tapping the enormous potential of the Internet as a commercial medium and market is proving to be challenging. Computer-mediated environments like the World Wide Web on the Internet are not well understood and possess unique characteristics which distinguish them in significant ways from traditional,…
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